Last Updated: 8 September 2026
At Shiv Shakti Dawakhana, we respect your privacy and are committed to handling the information you share with us responsibly. This Privacy Policy explains what information may be collected through our website, how it may be used, and the choices available to you when you visit our website, contact us, or submit an appointment request.
Depending on how you use our website, we may collect:
Name, mobile number, and email address, if provided
Appointment details and preferred appointment information
Information that you voluntarily provide in forms, messages, enquiries, or during communication with us
Payment and transaction information related to appointment bookings
Messages or enquiries submitted through WhatsApp, email, phone, or website forms
Technical information such as IP address, browser type, device information, approximate location derived from technical data, and website usage information
Information collected through cookies and similar technologies used for website functionality, analytics, and measurement
Please avoid submitting sensitive personal information through website forms, WhatsApp, or other digital channels unless it is necessary for your enquiry or appointment.
Information may be used to:
Respond to enquiries and appointment requests
Schedule, confirm, and manage appointments
Communicate regarding bookings, enquiries, or services
Process and verify payments
Maintain appropriate business and operational records
Improve website functionality and user experience
Understand general website usage and measure website performance
Detect, prevent, or address technical, security, or fraudulent activity
Comply with applicable legal and regulatory requirements
We do not use information submitted through our website to make decisions about a person’s eligibility for services based on sensitive personal information.
You may choose to share information about your health concerns when communicating with Shiv Shakti Dawakhana.
Such information is treated as confidential and is used only where reasonably necessary to respond to your enquiry, manage your appointment, provide relevant services, maintain appropriate records, or comply with applicable requirements.
Please do not submit detailed health information, medical reports, photographs, or other sensitive information through website forms or advertising platforms unless specifically requested through an appropriate communication channel.
Our website may use cookies, Meta Pixel, and similar technologies to understand website activity, measure advertising performance, improve our website, and help us understand how visitors interact with our advertising.
These technologies may collect information such as browser, device, website interaction, and general technical information.
We do not intentionally send health conditions, medical diagnoses, treatment details, medical reports, or other sensitive health information to Meta or other advertising platforms through advertising pixels, analytics tools, or event parameters.
We also do not use sensitive health information that you voluntarily provide to us to create advertising audiences or deliver personalised advertisements based on that information.
Advertising and analytics providers may process information according to their own privacy policies and applicable terms.
Our website may use cookies and similar technologies for:
Essential website functionality
Website analytics and performance measurement
Understanding general visitor behaviour
Advertising measurement where applicable
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use WhatsApp, phone calls, email, and other communication channels to respond to enquiries and manage appointment requests.
Please avoid sending highly sensitive medical information, medical reports, personal photographs, or other unnecessary sensitive information through these channels.
Information shared through third-party communication platforms may also be subject to those providers’ own privacy policies and terms.
Payments for appointment bookings may be processed through third-party payment providers.
Shiv Shakti Dawakhana does not intentionally collect or store sensitive payment credentials such as:
Complete debit or credit card numbers
CVV
UPI PIN
Internet banking passwords
Payment providers process transactions according to their own security measures, privacy policies, and applicable requirements.
We may use third-party service providers for services such as:
Website hosting
Website analytics
Advertising measurement
Payment processing
Communication and messaging
Website security and technical services
These providers may process information necessary to provide their services. Their processing may also be subject to their respective privacy policies and terms.
We do not sell or rent your personal information.
Information may be shared where reasonably necessary with:
Persons responsible for managing appointments and enquiries
Service providers supporting our website and business operations
Payment providers for processing transactions
Communication service providers where required to respond to your enquiry
Government authorities, courts, or other authorised entities where required by applicable law
We do not intentionally share sensitive health information with advertising platforms for advertising purposes.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including appointment management, business records, legal requirements, dispute resolution, and security purposes.
Where information is no longer required, we may delete or securely dispose of it, subject to applicable legal or operational requirements.
Subject to applicable law, you may contact us to:
Request access to personal information held by us
Request correction of inaccurate information
Request deletion of information where applicable
Ask questions about how your information is handled
Withdraw consent where processing is based on consent
Some information may need to be retained where required for legal, security, accounting, or legitimate operational purposes.
You can also manage certain cookie preferences through your browser settings.
Our website is not intentionally designed to collect personal information from children without appropriate involvement or consent from a parent or legal guardian.
If you believe that personal information has been submitted by a child without appropriate consent, please contact us so that we can review the request and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
If you have questions about this Privacy Policy or wish to make a privacy-related request, you can contact us:
Shiv Shakti Dawakhana
Privacy / Grievance Contact: Sushil Sharma (Head of Management)
Email: sushil.ssdteam@gmail.com
Phone / WhatsApp: +91 9310610370
We aim to acknowledge privacy-related complaints or requests within 48 hours and address them within a reasonable period, subject to the nature of the request and applicable requirements.
Website: shivshaktidawakhana.com
Phone / WhatsApp: +91 9310610370
Email: shivshaktidawakhana962@gmail.com
Address: 116, Kakrola Housing Complex, Near Mahilla Park, Dwarka Mor, New Delhi – 110078
