Last Updated: 8 September 2026
At Shiv Shakti Dawakhana, we aim to provide a smooth and convenient appointment booking experience. This Refund & Cancellation Policy explains the terms applicable to appointment cancellations, rescheduling, and refunds for bookings made through our website or associated communication channels.
You may request cancellation of your appointment at least 2 hours before the scheduled appointment time.
For cancellations made less than 2 hours before the scheduled appointment, the booking amount may be treated as non-refundable.
Appointments can be rescheduled to another available date or time without an additional booking charge when the request is made at least 2 hours before the scheduled appointment time.
To request a rescheduling, please contact us through WhatsApp or phone at +91 9310610370, or email us at shivshaktidawakhana962@gmail.com, along with your booking details.
If you do not attend your scheduled appointment and do not inform us in advance, the appointment may be marked as a No-Show.
In such cases, the booking amount may be non-refundable and rescheduling may be subject to availability.
In case we need to cancel an appointment due to unavoidable circumstances, availability issues, or other unforeseen reasons:
We will try to inform you as soon as possible.
You may choose to reschedule your appointment to another available time.
If rescheduling is not suitable, the eligible booking amount will be refunded.
A refund may be applicable in the following situations:
Cancellation by Shiv Shakti Dawakhana where you do not wish to reschedule.
Duplicate Payment caused by a payment or technical issue.
Eligible Advance Cancellation made at least 2 hours before the scheduled appointment time.
Refund eligibility is subject to verification of the booking and payment details.
Appointment or consultation booking charges are separate from the cost of any medicines or products.
For medicines or products purchased separately, return and refund eligibility will depend on the applicable product-specific terms. Products that cannot be returned for hygiene or safety reasons may be non-returnable, except where required due to damage, defect, or an incorrect item being supplied.
To request a refund, please contact us with:
Booking or appointment
